Terms of Use

Terms of Service binding users for the use of websites and applications offered by gocaribou.com

The below mentioned terms of services are applicable on any user/visitor (the “User”) using any services, websites and applications offered by Go Caribou(“Go Caribou”), a travel technology company incorporated and existing in India in accordance with the Companies Act, 1956. gocaribou.com is a travel website owned and operated by Go Caribou, which inclusive of its all its affiliated domains and various other sub-domains and country sites, is together referred to as “Go Caribou".

The terms "we", "us", and "website" refer to Go Caribou and the terms "you" and "your" refer to you, as a user of Go Caribou. The term "personal information" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.

As a user, these Terms of Service ("Terms") govern your access to and use of the services, websites, and applications offered by Go Caribou (the "Service"). Your access to and use of the Service offered by Go Caribou is conditioned on your acceptance of and compliance with the Terms and conditions mentioned below. By accessing or using the Service you agree to be bound by these Terms.

By using Go Caribou, you agree to be bound by terms of this agreement. If you do not agree with these terms, please do not use Go Caribou.

Use of the Service

As a user, you agree to comply with these Terms and all applicable local, state, national, and international laws, rules and regulations. Also, as a user, you must provide us accurate information, including your real name, when you create your account on Go Caribou.

Go Caribou is free to change the service, stop the service or feature of the service, create usage limits for the Service at any given point in time, to you or to users at large without giving any prior notice/notification.

As a user, you are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use "strong" passwords (that use a combination of upper and lower case letters, numbers and symbols) with your account. Go Caribou will not be liable for any loss or damage arising from your failure to comply with this instruction.

Information we collect

We record information relating to your use of Go Caribou such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer Go Caribou and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of Go Caribou. You cannot be identified from this aggregate information.

Content and its usage

"Content" means any information, text, graphics, or other materials uploaded, downloaded or appearing on the Service.

Types of Content:

Broadly, the Site Content on Go Caribou can be categorized as follows:

a) User Generated Content (“UGC”): UGC can be described as any form of content such as text, video, blogs, discussion form posts, digital images, audio files, and other forms of media that are created by you or other users of ixigo.

b) Proprietary Content: Proprietary Content is the content developed, produced and owned by Go Caribou (i.e. by its employees, consultants, partners or service providers).

c) Third-Party Content: Third-Party Content is the content which Go Caribou does not own but has sourced from third parties under appropriate licensing.

Licensing Arrangement

a) Your License to Go Caribou

You retain ownership of all the Content you submit, post, display, or otherwise make available on the Service.

By submitting, posting or displaying Content on or through the Service, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods (now known or later developed).

You agree that this license includes the right for other users of the Service to modify your Content, and for Go Caribou to make your Content available to others for the publication, distribution, syndication, or broadcast of such Content on other media and services, subject to our terms and conditions for such Content use. Such additional uses by Go Caribou or others may be made with no compensation paid to you with respect to the Content that you submit, post, transmit or otherwise make available through the Service.

We may modify or adapt your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to your Content as are necessary to conform and adapt that Content to any requirements or limitations of any networks, devices (Including but not limited to Mobile devices), services or media.

Additionally, by uploading or writing such content on Go Caribou, you warrant, represent and agree that you have the right to grant Go Caribou the license described above. You also represent, warrant and agree that you have not and will not contribute any Content that (a) infringes, violates or otherwise interferes with any copyright or trademark of another party, (b) reveals any trade secret, unless the trade secret belongs to you or you have the owner's permission to disclose it, (c) infringes any intellectual property right of another or the privacy or publicity rights of another, (d) is libelous, defamatory, abusive, threatening, harassing, hateful, offensive or otherwise violates any law or right of any third party, (e) creates an impression that you know is incorrect, misleading, or deceptive, including by impersonating others or otherwise misrepresenting your affiliation with a person or entity; (f) contains other people's private or personally identifiable information without their express authorization and permission, and/or (g) contains or links to a virus, trojan horse, worm, time bomb or other computer programming routine or engine that is intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information.

 Go Caribou reserves the right in its discretion to remove any Content from the Site, suspend or terminate your account at any time, or pursue any other remedy or relief available under equity or law.

b) Go Caribou's Licenses to You

Go Caribou grants you a non-exclusive, limited, non sub-licensable license to access and use the Site and to view, copy and print portions of the Site Content. Such license is subject to these Site Terms, and specifically conditioned upon the following: (i) you may only view, copy and print portions of the Site Content for your own informational, personal and non-commercial use; (ii) you may not reverse engineer, modify or otherwise make derivative uses of the Site or the Site Content, or any portion thereof; (iii) any displays or printouts of Site Content must be marked "Copyright owned by ixigo.com -  All rights reserved.” (iv) you may not remove or modify any copyright, trademark, or other proprietary notices that have been placed in the Site Content; (v) you may not use any data mining, robots or similar data gathering or extraction methods; (vi) you may not use the Site or the Site Content other than for its intended purpose; and (vii) you may not reproduce, prepare derivative works from, distribute or display the Site or any Site Content (except for page caching), except as provided herein. Except as expressly permitted above, any use of any portion of the Site or Site Content without the prior written permission of Go Caribou is strictly prohibited and will terminate the license granted herein.

Go Caribou owns all right, title and interest in and to the Proprietary Content it provides on Service and any trademark, trade name, service mark, patent or copyright on the Proprietary Content will be and remain vested with Go Caribou.

 Any unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations. Unless explicitly stated herein, nothing in these Site Terms may be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time without notice.

You represent and warrant that your use of the Site and the Site Content will be consistent with this license and will not infringe or violate the rights of any other party or breach any contract or legal duty to any other parties, or violate any applicable law. You expressly agree to indemnify Go Caribou against any liability to any person arising out of your use of Site Content not in accordance with these Site Terms.

You may only use the attribution required by this Section in the manner set out above. In exercising these rights, you may not implicitly or explicitly assert or imply any connection with, sponsorship or endorsement by Go Caribou, or any Go Caribou user, of you or your use of the work, without the separate, express prior written permission of Go Caribou or the Go Caribou user.

We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any Content on the Service and to terminate users or reclaim usernames. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of ixigo, its users and the public..

c) Third-Party Sites

The Site may contain links to third-party Web sites ("Third-Party Sites") and Third-Party Content. You use links to Third-Party Sites, or any Third-Party Content therein, at your own risk. Go Caribou does not monitor or have any control over, and makes no claim or representation regarding, Third-Party Content or Third-Party Sites. Go Caribou provides such content and links only as a convenience, and Third-Party Content or links to Third-Party Sites does not necessarily imply Go Caribou's endorsement, adoption or sponsorship of, or affiliation with such Third-Party. Go Caribou accepts no responsibility for reviewing changes or updates to, or the quality, content, policies, nature or reliability of, Third-Party Content, Third-Party Sites, or Web sites linking to the Site. When you leave the Site, our terms and policies no longer govern. You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Site, and should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any Third-Party.


You are granted a limited, non-exclusive right to create a text hyperlink to the Site for noncommercial purposes, provided such link does not portray Go Caribou or any of its products or services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. Go Caribou is free to revoke this limited right at any time. You may not use a Go Caribou logo or other proprietary graphic of Go Caribou to link to the Site without the express written permission of Go Caribou. Further, you may not use, frame or utilize framing techniques to enclose any Go Caribou trademark, logo or other proprietary information, including the images found at the Site, the content of any text or the layout/design of any page or form contained on a page on the Site without Go Caribou’s express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Go Caribou or any third party. Nothing contained on the Site may be construed as granting, by implication, estoppel or otherwise, any license or right to use any patent, trademark, copyright or other proprietary right of Go Caribou or any third party without the prior written permission of Go Caribou or such other party that may own such patent, trademark, copyright or other proprietary right(s).

Rules of Usage

You must not do any of the following while accessing or using the Service: (i) use the Service for any unlawful purposes or for promotion of illegal activities; (ii) upload or post any Content (as defined above) in violation of the provisions contained in the "Your License to Go Caribou " section of these terms; (iii) use the Service for the purpose of spamming anyone; (iv) access or tamper with non-public areas of the Service, Go Caribou's computer systems, or the technical delivery systems of Go Caribou's providers; (v) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (vi) access or search or attempt to access or search the Service by any means (automated or otherwise) other than through the currently available, published interfaces that are provided by Go Caribou (and only pursuant to those terms and conditions), unless you have been specifically allowed to do so in a separate agreement with Go Caribou (crawling the Service is permissible in accordance with these Terms, but scraping the Service without the prior consent of Go Caribou except as permitted by these Terms is expressly prohibited); (vii) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Service to send altered, deceptive or false source-identifying information; or (viii) interfere with or disrupt (or attempt to do so) the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Service, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Service.

Proprietary Rights

All right, title, and interest in and to the Service (excluding UGC) are and will remain the exclusive property of Go Caribou and its licensors. The Service is protected by copyright, trademark, and other Indian and International laws. Except as expressly provided herein, nothing in the Terms gives you a right to use the Go Caribou name or any of the Go Caribou trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding the Service is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

The Service may include advertisements, which may be targeted to the Content or information on the Service, queries made through the Service, or other information. The types and extent of advertising by Go Caribou on the Service are subject to change. In consideration for Go Caribou granting you access to and use of the Service, you agree that Go Caribou and its third party providers and partners may place such advertising on the Service or in connection with the display of Content or information from the Service whether submitted by you or others.

Copyright Policy

Go Caribou respects the intellectual property rights of others and expects users of the Service to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your Content has been copied in a way that constitutes copyright infringement, please provide our copyright agent with the following information in accordance with the Copyright and Information Technology Acts of India: (i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

We reserve the right to remove Content alleged to be infringing or otherwise illegal without prior notice and at our sole discretion. In appropriate circumstances, Go Caribou will also terminate a user's account if the user is determined to be a repeat infringer.

Disclaimers; Indemnity

You access and use the Service or any Content available on Go Caribou at your own risk. You understand and agree that the Service is provided to you on an "AS IS" and "AS AVAILABLE" basis. Without limiting the foregoing, Go Caribou and its partners disclaim any warranties, express or implied, of merchantability, fitness for a particular purpose, or non-infringement.

We make no warranty and disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security or reliability of the Service or any content thereon. Go Caribou will not be responsible or liable for any harm to your computer system, loss of data, or other harm that results from your access to or use of the Service, or any Content. You also agree that Go Caribou has no responsibility or liability for the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Service. We make no warranty that the Service will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from Go Caribou or through the Service, will create any warranty not expressly made herein.

To the maximum extent permitted by applicable law, Go Caribou and its affiliates, officers, employees, agents, partners and licensors will not be liable for any direct, indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, good-will, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service, including without limitation, any defamatory, offensive or illegal conduct of other users or third parties; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not Go Caribou has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

If anyone brings a claim against us related to your actions or Content on the Service, or actions or Content by or from someone using your account, you will indemnify and hold us harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to such claim.

General Terms


This agreement and any disputes relating thereto shall be construed under the laws of India to be settled at a court of jurisdiction in Mumbai. Unless submitted to arbitration as set forth in the following paragraph, all claims, legal proceedings or litigation arising in connection with the Service will be brought to the court of jurisdiction in New Delhi.

Revision of terms and its binding

We may revise these Terms from time to time. The most current version will always be on this page (or such other page as the Service may indicate). If the revision, in our sole discretion, is material we will notify you via posting to our website or e-mail to the email associated with your account. By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised Terms.